Allstate has a complaint index of 2.36. The company has a telematics insurance program and offers discounts to drivers who use its Drivewise app. It also offers home insurance programs. However, the complaints about Allstate are a mixed bag. If you want to avoid a headache, read on to learn about some of the company's best practices. Here are three of the best. Listed below are some of the most popular programs.
Allstate's complaint index is 2.36
Complaints about Allstate's insurance policies are small. The company does not receive a large number of complaints through the BBB, and it ranked third among large insurers in the J.D. Power 2021 U.S. Insurance Shopping StudySM. The National Association of Insurance Commissioners calculates the complaint ratio for each insurer and assigns each a score based on that number. The industry average is 1.0, so companies with higher complaint ratios receive more complaints than companies with lower complaint ratios.
It offers a telematics insurance program
If you're considering a new car insurance policy, you've likely heard about telematics. This type of technology collects data about driving habits to help insurance companies make informed decisions about your car's needs. Some companies use the data to deny claims, while others use it as an angle. While most telematics programs do not track location, they do require you to install the tracking device on your vehicle. You'll be required to keep the device installed at all times. Others use this data to give you feedback or warn you about a potentially risky habit. If you're a customer of Allstate's telematics insurance program, you'll likely see red flags when driving, such as a driver who has been driving distracted or speeding.
It offers discounts for driving with its Drivewise app
Drivers who have downloaded the Allstate Drivewise app can expect discounts on car insurance. Although it is not mandatory to have Allstate car insurance, it is a good idea to get one. Drivers can download the app for free and use it to keep track of their speed, hours, and stops. This app also identifies sudden braking, which is defined as slowing down more than eight miles per hour in a single second.
It offers a home insurance program
If you're considering buying a home, you may be surprised to learn that Allstate offers a home insurance program. While you might expect to find the standard homeowners policy on your phone bill, the actual policy wording will be different. In addition to home insurance, Allstate offers a variety of insurance options for commercial buildings, such as condos and mobile homes. The company even has coverage options for businesses, which are different from regular homeowners policies.
It offers annuities
The Allstate Group's variable annuity business has been slow to develop competitive products and strike meaningful outside sales alliances. The company does almost no cross-selling to its auto and homeowner insurance customers and only a small number of its 15,000 agents are licensed to sell annuities. The company has begun refocusing its efforts, however, and has hired Maryann Bruce, a former executive at OppenheimerFunds, to run its annuity business.
It offers retirement plans
You can find a personalized retirement plan with an Allstate Personal Financial Representative. These agents live nearby and work with over 20 financial companies. As time is money, you'll want to save as much as you can each month for retirement. Use the Allstate Retirement Calculator to see how much money you'll need to save every month to reach your goals, and how much more will you pay if you delay your savings.
